Privacy Policy
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1. Overview
Novascent ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit this website, why we collect it, and what choices you have.
2. Who We Are
The data controller responsible for this website is:
[Company Legal Name]
[Street Address]
[Postal Code, City, Country]
Email: contact@novascenthq.com
3. Information We Collect
We collect information in two ways: what you actively provide, and what your browser stores locally on your own device.
Information you provide
When you fill out our contact form or project request form, we receive the details you type into it: your name, email address, and message, plus company/business name and phone number if you choose to provide them.
- These forms do not submit to a server we operate — submitting the form opens a pre-filled email in your own email application, addressed to us.
- We only receive this information if you complete and send that email yourself.
Information stored on your device
This site uses your browser's local storage (not cookies) to remember two things, entirely on your own device:
- Your selected language (English or German).
- Services you've added to your cart, so they're still there if you leave and come back.
This information stays on your device — we do not have access to it, and it is never transmitted to us unless you include it yourself in a submitted form. See our Cookie Policy for more detail.
4. How We Use Your Information
We use the information you send us solely to respond to your inquiry, discuss your project, and provide the services you've requested. We do not sell your information, and we do not use it for advertising or share it with third parties for marketing purposes.
5. Legal Basis for Processing
Where the GDPR applies, our legal basis for processing the information you submit is your consent (given when you submit a form) and, where we're preparing to enter into or perform a service agreement with you, our legitimate interest in responding to your inquiry.
6. Cookies & Local Storage
This site does not use cookies for tracking or advertising. It uses browser local storage for the two purposes described above. Full detail is available in our Cookie Policy.
7. Third-Party Services
This site loads web fonts from Google Fonts. Loading these fonts involves a request from your browser to Google's servers, which may process your IP address in accordance with Google's own privacy policy. We do not otherwise embed third-party analytics, advertising, or tracking scripts on this site.
8. Data Retention
Since form submissions are sent from your own email application rather than stored on a server we control, retention of that correspondence is governed by our normal email retention practices, typically for as long as needed to manage our relationship with you and to meet legal or accounting obligations.
9. Your Rights
Depending on your location, you may have the right to access, correct, delete, or receive a copy of the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
10. Data Security
We take reasonable technical and organizational measures to protect information sent to us. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
This website is not directed at children, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this policy from time to time. The date below reflects the most recent revision.
Last updated: [Date]